Extended Warranty Service
1-Year plan HK$300.- / 2-Years plan HK$500.-
( This warranty registration is valid in HONG KONG and MACAU region only.)
From 1-Mar-2018, VENTO Customer may purchase 1-Year / 2-Years 【Extended Warranty Service】through success online warranty registration. Once we received your application , we will contact you to arrange the payment. Please read and fill in the form as below.
During the warranty period Include :
- Free basic Inspection and Maintenance once a year * ( excludes cost of parts).
- 20% off for the inspection & maintenance fee after the free service.
- 20% off on the purchase of other parts.
* Basic Inspection and Maintenance include :
- Professional expert routinely check the screws, remote control, buttons, glass shades, fan blades, light bulb/tube, receiver are working properly.
- Professional repairing service and parts replacement (excludes cost of spare parts )
- Each warranty plan only can be registered for one product. For more than one product, you need to pay for another plan.
- The service in outlying islands, Macau and restricted areas and requires longer time to arrange and extra fee will be charged if / where necessary.
- If the location or surrounding is impeded and caused the company cannot conduct inspection or repair service under the safety condition, customer should provide a safe and appropriated facility, such as ladder, working platform or scaffolding; or dismantle and restore the product to the place by customer. Any cost and related application is responsible by customer.
- This warranty registration is valid in HONG KONG and MACAU region only.
- In case of any dispute, the company reserves all rights for final interpretation, judgment and decision.
This Extended Warranty Service does NOT cover :
- Product is being repaired, tempered with, altered or modified in any way by unauthorized personnel other than by the company.
- Remote control, glass shades, fan blades, light bulb / tube, such components cost has to be bear under user own cost.
- The damage is directly or indirectly caused by attack of household pests, wrong input voltage, flood, fire, theft, lighting, any convulsion of nature or failure to follow operational instructions.
- Dirt, dust, greasy removal and external cleaning work for all products.
- Non-domestic use.
- Serial number on the product has been removed, tempered with, altered, or effaced.