During the warranty period Include :
• Free basic Inspection and Maintenance once a year * ( excludes cost of parts).
• 20% off for the inspection & maintenance fee after the free service.
• 20% off on the purchase of other parts.
*Basic Inspection and Maintenance include :
• Professional expert routinely check the screws, remote control, buttons, glass shades, fan blades, light bulb/tube, receiver are working properly.
• Professional repairing service and parts replacement (excludes cost of spare parts )
Warranty Terms & Conditions
• Each warranty plan only can be registered for one product. For more than one product, you need to pay for another plan.
• The service in outlying islands, Macau and restricted areas and requires longer time to arrange and extra fee will be charged if / where necessary.
• If the location or surrounding is impeded and caused the company cannot conduct inspection or repair service under the safety condition, customer should provide a safe and appropriated facility, such as ladder, working platform or scaffolding; or dismantle and restore the product to the place by customer. Any cost and related application is responsible by customer.
• This warranty registration is valid in HONG KONG and MACAU region only.
• In case of any dispute, the company reserves all rights for final interpretation, judgment and decision.
This Extended Warranty Service does NOT cover :
• Product is being repaired, tempered with, altered or modified in any way by unauthorized personnel other than by the company.
• Remote control, glass shades, fan blades, light bulb / tube, such components cost has to be bear under user own cost.
• The damage is directly or indirectly caused by attack of household pests, wrong input voltage, flood, fire, theft, lighting, any convulsion of nature or failure to follow operational instructions.
• Dirt, dust, greasy removal and external cleaning work for all products.
• Non-domestic use.
• Serial number on the product has been removed, tempered with, altered, or effaced.
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